Recently, I was updating a site at work. The site is meant to host department level documents in Microsoft SharePoint, so that the documents can be accessed by anyone within the company – a sort of ‘public facing (read-only) repository’.
As is usual in Mirosoft products, the main access to the site was through a GUI. While that is not really a problem, I ran into one due to the need to rearrange / move multiple documents from one directory to another (due to a structure change).
In the normal scheme of things, one woould expect to have a facility to select and move multiple documents and directories. While it is possible to select multiple documents, there was no method to select the destination folder visually – it had to be specified (typed) as a path string. I remembered that the site had a ‘Open in Windows Explorer’ option, which allows ‘standard’ directory access – enabling Cut-Paste and other operations.
Surprisingly, the option was disabled for me when I accessed the site through Internet Explorer. After spending some time on looking at various permissions and options, one of my colleagues asked me the version of Windows I was using – 32-bit Vs 64-bit. My colleague was on a Windows 7 32-bit and was not facing the same problem. Then I tried to access the site using the 32-bit version of Internet Explorer. Lo and Behold, the option was now enabled!!!
While I do not know if the problem is from SharePoint side or from the way it has been setup in our company, this surely is a funny situation. Different options are visible on the site when it is accessed from a 32-bit Internet Explorer as compared to those shown when accessing the site using a 64-bit version of Internet Explorer.